Welsh Water

We keep 3 million people healthy each day with safe, reliable water, and take away waste water to clean, before returning it safely to our beautiful rivers and seas. We serve customers in most of Wales, Herefordshire and communities along the English border.


Welsh Water is different from other water or energy companies. We don’t have shareholders. This means that we’re able to keep bills down, and put every single penny we make straight back into looking after your water and beautiful environment – now, and for years to come.

We think it’s a much better way of doing things. After all, there aren’t many things more important to you than safe, clean water.


Every one of our 3,000 colleagues is crucial to keeping 3 million people healthy.

We all play a part in getting water to our customers’ taps. Whether it’s our customer experience advisors helping customers with their bills, or sewer operatives unblocking our pipes.

Our scientists carry out hundreds of thousands of tests on our water every year, whilst our engineers gather water and send it through thousands of miles of pipes to reach our customers’ taps.

Whether you work on the frontline, or supporting colleagues behind the scenes, you are part of an essential team providing our customers with a vital service.

Our Company Website

Our Apprentice and Graduate Website

Latest Opportunities

  • Apprentice Customer Service Advisors

    Closing date: 14/06/2019

    During your apprenticeship, you will work with like-minded, passionate people who are responsible for delivering clean water to our customers and taking dirty...


     £27128 -  £28128 per annum

    Closing date: 31/05/2019

    Salary: Band 05R ( £27,128) Contract: Permanent Reports to: Billing Operations Manager What you will do: There is currently a vacancy within the Billing...


     £26717 -  £31552 per annum

    Closing date: 30/05/2019

    Salary: Band 5 ( £26,717 - £31,552)) Location: West Wales (Ceredigion) As an Instrumentation and Control Automation (ICA) Technician you will be working...


    Closing date: 29/05/2019

    Salary: Band 09 ( £45,412 - £55,630) Location: Nelson What you will do What we do at Welsh Water is incredibly important – we give three million customers safe...


     £18053 -  £19053 per annum

    Closing date: 27/05/2019

    There is a full time permanent role available in the Ammanford and 5 mile radius area of West Wales. Location: Ammanford/West Wales (5 mile radius) Salary: £18...

  • Customer Advisor - BCC

     £18053 -  £19053 per annum

    Closing date: 04/06/2019

    Salary: £18,053 plus excellent benefits package. Location: St Mellons, Cardiff. What you’ll do Your role will be to handle customer enquiries primarily through...