Location: Altrincham, Greater Manchester Salary: Excellent Package including bonus and company car or cash allowance + excellent benefits The Role Due to an increase in workload across the North West area and an internal promotion, we currently have a requirement for an experienced BEMS Support Engineer to join our team in Altrincham. This is a fantastic opportunity for a highly motivated BMS Engineer to join a dynamic and growing team. The role is varied and no two days are ever the same as you could be carrying out scheduled maintenance activities one day at a major hospital to upgrading controller at a pharmaceutical site or initiating an energy reduction initiative the next. We are a regional business and as such its expected that you will be working within the North West, so if you are looking to reduce your time away from home and long days through travel then this could be the perfect opportunity. There is also an excellent bonus structure in place that pays out twice per year! In the in this role you will be responding to various customer service calls. Whether they be emergency or scheduled, on site or remotely you'll carry out full checks, analyse and diagnose problems through testing system components, allowing you to discuss the best course of action with your customers. You'll be confident in identifying actions/equipment required and providing timescales around the resolution and highlighting any potential improvement or upgrade opportunities. There's some paperwork involved as your customers will expect to receive written service reports & field quotes on a daily basis; and your line manager will require time-sheets and other necessary weekly information (like expenses) which must be delivered in a timely manner Your Experience Excellent communication skills are essential to maintain a collaborative working environment with all stakeholders including customer and external service providers. It is expected you'll display a professional manner and a dedication to meeting customer expectations, including delivering technical support, coaching and direction. You'll be working in an ever changing environment and as such will be adaptable and flexible as there is a requirement to take part in a 24 hour on-call rota currently every seven weeks. It will be essential that the successful candidate is highly experienced in Tridium. Experience in Trend and / or Siemens BMS would also be highly beneficial and you will ideally be familiar with the following building control systems; Schneider Electric, Delta, Honeywell, Johnson Controls, or Cylon. As site based travel will be a factor in this role, it is essential that applicants have a full and valid UK drivers license. Our Company Energy Solutions, our energy optimisation division - helps businesses achieve reductions in their buildings energy consumption through the design, maintenance and optimisation of their Building Management Systems. Our Benefits We have an excellent benefits package as part of our offering. Here's a few highlights; - Home based (travelling appointment) - Generous holiday allowance (you can even buy additional holidays) - Great share plans - Group Pension Plan - One day paid volunteering - Tailored internal development opportunities Next Steps Just click the Apply button to submit your application, it doesn't take long. Closing date for applications is: 2nd August 2019 This vacancy is open to internal and external candidates. If you're internal, please notify your line manager before you submit your application. If you're successful, well conduct some pre-employment checks.