The internationally-respected UK water industry provides drinking and wastewater services to millions of homes and businesses. It also plays a vital role in protecting public health. To run sophisticated water and wastewater treatment plants and networks, a highly skilled and technical workforce is needed.
De-regulation is set to increase opportunities in customer services
With a constant demand for water – and the people who help to supply it – there’s plenty of job security and opportunities
Some 127,000 people are employed directly or indirectly by the water industry. Between them, they transport water from its source, to the treatment works, and then ensure it reaches all parts of the UK. Waste water is collected through complex sewerage network systems, treated and safely returned to the environment. The economic impact of the sector is estimated to be £15 billion.
There are currently 25 water suppliers covering England, Scotland and Wales. However, de-regulation is set to open up competition. As companies compete, there’ll be increasing demand for friendly, professional people to take on customer service roles.